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I agree! But it certainly doesn't sound like the restorer has followed through with his clients original requests. I would be worried if his original quote, did not include completed work that was first requested, additional costs may follow. Hopefully not.
Unless I've agreed to pay the additional costs, how can he/she possibly expect me to pay more?
If they've contacted me and said, oh looks a lot worse in person, will be another x dollars - and I agree to this, then original quoted price it is.
I don't think I have ever had any restorer, even the bad ones, do this...My how the world of restoration seems to have changed!
Good luck Adrian. Hopefully it won't be too painful for you to get them back.
Another disappointed poster collector and another poster restorer who fails to live up to promises, or charges. Pass it on.