I am reporting on my experience with Vectis. I am very disappointed with the entire experience. This auction is most suited for those that can attend in person. Stay away unless you want a #$*^%*! headache. I grade it a D-.
Registering for an account - A
It was easy to open an account.
Features with Basic Accounts - F
You get nothing with the basic account. You can not see the current bid of any items. This account status is pretty much pointless. You then have to register to bid. WTF?
Registering to Bid - F
Vectis requires that you place a credit card on file to bid.
Features with a Bidding account - F
Guess what! You still don't get to see the current bid on any item.
Bidding by Proxy - D
So I bid early since I was not sure I could wake up on time. I placed my bid. Finally! I get to see whether I am winning the auction! Winning both, it says. I can sleep easy, right? However I find out later, that the system has no flags etc. to tell me that I didn't meet a unknown/unannounced 60% minimum opening bid. So I have bid and am sleeping sound... Ahhhh!
Bidding Live - F
So I wake up my time and get ready to make sure I am winning my lots. Guess what? I have to register for a whole new account on another system to bid live. Boy, I wish I would have gotten an e-mail so I could have been ready for it! I missed my one lot trying to figure things out, lost it by 10 pounds. And to make matters even worse there is no built in flags etc. for the 60% minimum in that system as well and I didn't find out for two days why it said I didn't win the second lot. This mysterious 60% minimum is no where to be found in the FAQs, which I did study prior to the auction.
Notifications - F
I didn't get any. Period.
Customer Service - C
The gal couldn't find my e-mail as a registered account. WTF? Had to give my full name and addy. She was pretty nice over the e-mail, but these guys don't seem to have it together.
Who knows... Probably another cluster #$*^%*! with poor packaging and 30 day waiting period. What else could I expect at this point.
Recommendation: These guys are unorganized and lack detailed prep. Maybe Adam can help them get things straight. Stay away for now unless you can get a friend that will be there in person to bid for you.
That second mouse in the bowl of cream we call life...