Australia Post Tracking
A customer asked me for an update on when a package would be delivered. When I checked the tracking it showed ...
Delivered - 2:12pm Fri 18 Nov Findon, SA
I told the customer it was showing up as delivered but he said he hadn't received it.
Three days later another entry suddenly shows up in the tracking history ..
Delivered - 2:12pm Fri 18 Nov Findon, SA
I told the customer it was showing up as delivered but he said he hadn't received it.
Three days later another entry suddenly shows up in the tracking history ..
Delivered - With Australia Post for delivery today 6:01am Mon 21 Nov Adelaide Airport, SA
then four more entries before the customer finally picked it up
Turns out the word delivered doesn't necessarily mean that the customer has the package. No wonder there have been issues with Australia Post's tracking.
then four more entries before the customer finally picked it up
Turns out the word delivered doesn't necessarily mean that the customer has the package. No wonder there have been issues with Australia Post's tracking.
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I know there were issues a couple weekends back with their online system.
I received over 50 notifications in 3 days that a parcel I sent had landed!