I don’t see a case of defamation. Rosa stated her opinion - that is all it is. I do believe she had a supporting experience and her watered down statement was a follow up.
I am not sure what my “lol†is in response to. This was posted almost four years ago. I’ll remove the “lol†since it seems out of place at this point.
Else, I will ask Rosa to support her claim within the next two weeks. Or you can shake it off as just someone not satisfied with your service. It appears others are. I doubt this one post and one persons opinion is going to ruin your reputation.
It appears Rosa’s comments stem from work that your firm did on an Argentina Barefoot Contessa. The final product did not meet her expectations. She had provided a thread on a different forum where these expectations and your deliverable didn’t match. I was not party to any discussions but unless she denied services to remove tire marks and pen, you should have addressed these issues or IMO made her aware of these defects and methods/services to rectify them. I do believe based on her comments in this thread below, her comments on our site are well within consumer review and not false statements.
Just to balance things out a little (but not to take away from anyone else's experience), I had one poster backed by MPAG and I'm very happy with the results. True, nothing really needed to be done with the poster other than backing but I liked what I saw when it was returned to me. The linen is much lighter/thinner than the linen I'm used to seeing but the end result was visually the same. I would approach them again if I wanted a straight forward backing job doing and they were reasonably priced. The "sheen" around the title is just overhead light reflection, not a defect. It framed up nicely too.
Looks like it came up a treat! I'm somewhat hesitant to back posters with a sheen. It's seems hard to replicate when restoration does have to done.
Yeah, I'm happy with it. I get what you mean with ones that need work doing to them as it's always usually matt work and it's more easily highlighted from certain angles or in certain light. But nothing really needed doing to this so it's fine and it only has a very slight waxy sheen to begin with rather than full on gloss. It would be more noticeable on full gloss US one sheets.
Comments
I am not sure what my “lol†is in response to. This was posted almost four years ago. I’ll remove the “lol†since it seems out of place at this point.
Else, I will ask Rosa to support her claim within the next two weeks. Or you can shake it off as just someone not satisfied with your service. It appears others are. I doubt this one post and one persons opinion is going to ruin your reputation.
But yes I will attemp to address your concerns.
http://www.allposterforum.com/index.php/topic,4517.msg126842.html#msg126842
I'm somewhat hesitant to back posters with a sheen. It's seems hard to replicate when restoration does have to done.